LTSveikatos priežiūros kokybė karantino metu, įvertinta įvairiais aspektais, gali skirtis nuo buvusios iki epideminio laikotarpio. Karantino metu keičiasi ir pacientų, ir medikų elgsena. Darbo tikslas – įvertinti pacientų nuomonę dėl sveikatos priežiūros kokybės, jos skirtumų ir pokyčių COVID-19 karantino metu. Atliekant tyrimą, analizuotos skirtingų šalių autorių mokslinės publikacijos, apklausti pacientai, įvairiais laikotarpiais gydęsi Klaipėdos universitetinėje ligoninėje. Atskleista pacientų nuomonė įvairiais sveikatos priežiūros ir jos kokybės vertinimo aspektais. Įvertinus sveikatos priežiūros kokybę iki epideminio laikotarpio ir karantino metu, esminių skirtumų ir pokyčių pacientams nenustatyta. Raktažodžiai: sveikatos priežiūros kokybė, COVID-19 karantinas, pacientų nuomonė. [Iš leidinio]
ENThe quality of health care during quarantine may be differ from the pre – epidemic period in terms of various aspects – the behaviors of patients and physicians changes during quarantine. The aim of the study – to assess patients’ opinion on the quality of health care, its’ differences and changes during Covid-19 quarantine. Material and methods. From January 2019 to June 2020 the survey has been performed. The study included 35 884 in patients. Information was collected using a special questionnaire, prepared by the author and co-authors, which consisted of 28 closed-ended and one open – ended question. The study data were analyzed and compared in two periods – before the beginning of the Covid-19 pandemic (2019-01-01 – 2019-12-31) and during the quarantine period (2020-03-15 – 2020- 06-15). Three groups of patients were studied: patients who had been treated befor the onset of the Covid-19 pandemic (1), during Covid-19 quarantine (2), and Covid-19 infected and suspected infected patients (3). Analysis of statistical data was done using the software SPSS version 23. Results. The quality of health care was rated as very good and good 90,4% patients of first group, 93,6% patients of second group, and 94,4% patients of third group. Conclusions. In the analysis of various aspects of patients health care quality and results, no differences were observed between the studied groups. The vast majority of patients would re-choose the hospital and recommend if to their relatives and a acquintances. Key words: health care quality, Covid-19 quarantine, patient opinion. [From the publication]