Feasibility study on transport enterprises' quality improvement

Collection:
Mokslo publikacijos / Scientific publications
Document Type:
Straipsnis / Article
Language:
Anglų kalba / English
Title:
Feasibility study on transport enterprises' quality improvement
In the Journal:
Business and management. 2014, 8, p. 790-798. 8th international scientific conference, May 15–16, 2014, Vilnius, Lithuania
Summary / Abstract:

LTReikšminiai žodžiai: EFQM; Kokybės vadybos sistema; Lietuvos transporto įmonės; Veiklos vertinimas; EFQM; Lithuanian transport enterprises; Performance evaluation; Quality Management System.

ENStriving for competitive advantage Transport Enterprises are obliged to determine and improve its performance quality. The article analyzes the concepts of Quality Management and processes, the main methods of Quality improvement and its applications in Transport Enterprises. The content analysis of Transport Enterprises‘ web pages made it possible to identify the most popular Quality Management Systems applied and other means of Quality assurance. The article provides an analysis of Transport En- terprises‘ Quality Improvement possibilities and a tool designed for performance improvement and evalu- ation on the basis of EFQM model. The provided tool undergone approbation in Transport Enterprise by the means of several iterations, which provides prerequisites for determination of usability and applicabil- ity of designed method in Transport sector. [From the publication]

DOI:
10.3846/bm.2014.095
ISBN:
9786094576508
ISSN:
2029-4441; 2029-929X
Related Publications:
Permalink:
https://www.lituanistika.lt/content/90899
Updated:
2022-02-21 12:30:04
Metrics:
Views: 25    Downloads: 2
Export: