Between user’s expectations and provider’s quality of work: the future of elderly care in Lithuania

Collection:
Mokslo publikacijos / Scientific publications
Document Type:
Straipsnis / Article
Language:
Anglų kalba / English
Title:
Between user’s expectations and provider’s quality of work: the future of elderly care in Lithuania
In the Journal:
Journal of Population Ageing. 2020, 13, p. 5-23
Summary / Abstract:

LTReikšminiai žodžiai: Darbo kokybė; Senyvi (pagyvenę) žmonės; Paslaugų teikimo modeliai / užimtumo modeliai; Vartotojo lūkesčiai; Vyresnio amžiaus žmonių priežiūra; Elderly care; Job quality; Service provision models/employment models; User's expectations; Users expectations.

ENIn the context of the future development of a high-quality, user-driven elderly care system and efforts to ensure sufficient labour supply and job quality in this sector, it is important to analyse the sector from the perspective of both service users and service providers. The article aims to reveal the controversy between the demand for eldercare services, which reflects preference for informal care and home help services, and the challenge of securing quality jobs for care sector’s employees. Expectations of potential service users with regard to care services in Lithuania indicate a need for developing various employment models, including non-standard forms of employment, in order to ensure better access for the elderly to in-home services. On the other hand, taking into account the problem of the quality of jobs, the article considers not only the preconditions for developing the service system itself, but also the issues of job quality within the sector. [From the publication]

DOI:
10.1007/s12062-017-9215-1
ISSN:
1874-7884; 1874-7876
Related Publications:
Permalink:
https://www.lituanistika.lt/content/79568
Updated:
2022-02-03 14:32:30
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