Profesinis viešbučio administratoriaus paveikslas : orientacija į darbo rinką

LTŠiame straipsnyje pateikiamas autorių sudarytas viešbučio administratoriaus profesinis paveikslas, aptariami darbo rinkos keliami reikalavimai viešbučio administratoriui. Atlikus tyrimą nustatomas ir analizuojamas Šiaulių miesto viešbučių administratorių profesinių kompetencijų lygis. Identifikavus viešbučio administratoriui reikalingas profesines kompetencijas, būdingus bendruosius gebėjimus, asmenines savybes, gvildenamas viešbučio administratorių profesinių kompetencijų atitikimas darbo rinkos poreikiams. [Iš leidinio]Reikšminiai žodžiai: Asmeninės savybės; Patirtis; Profesinės kompetencijos; Svetingumo industrija; Viešbučio administratorius, profesinė kompetencija, profesinis paveikslas; Viešbučių vadovai; Žinios; Experience; Hospitality industry; Hotel manager, professional competence, professional image; Hotel managers; Knowledge; Personal qualities; Professional qualities.

ENIn this article the authors are describing and analysing the professional qualities that are required in order to become a manager in the hospitality industry. Research has been done in the city of Šiauliai to establish the actual competency level of the current managers in the hospitality industry. After analysing the required competency, general professional and personal qualities, the authors examine whether the current level of management meets the demands of the market. The research done has shown the general and personal qualities of the current hotel managers in the city of Šiauliai. They are usually young, have 2-4 years' work experience in the hospitality industry, have insufficient professional education with lack of proactivity to improve it, are able to communicate in English and Russian, but have insufficient knowledge of German language. They also seem to lack knowledge and experience of IT. The current hotel manager is fairly helpful, focused on personal hygiene, but quite often lacking such personal qualities as hard working, accuracy and good organisational skills. It is noted that the level of competency is lower in lower class hotels. In summary the recommendations are to proactively seek to increase the level of qualifications, IT skills, foreign languages and also to improve the standard of Lithuanian language. [From the publication]

• Vadyba / Management
• Edukologija / Education