Inovacijos socialines paslaugas teikiančiose nevyriausybinėse organizacijose

LTStraipsnio tikslas – remiantis apsibrėžta teorine inovatyvumo koncepcija išanalizuoti, kaip nevyriausybinės organizacijos, dirbančios socialinių paslaugų srityje, vertina savo inovatyvumą. Straipsnio įvadinėje dalyje analizuojama inovacijų samprata, aptariami technologinių, vadybinių ir socialinių inovacijų skirtumai, metodinėje dalyje aptariami organizacijų savęs vertinimo metodo ypatumai. Empirinio tyrimo rezultatų dalyje aptariama, kaip pačios NVO vertina savo inovatyvumą, kokias inovacijas jos kuria ir kokius veiksnius mano esant svarbiausius inovacijoms kurti. [Iš leidinio]Reikšminiai žodžiai: Inovacijų veiksniai; Nevyriausybinės organizacijos; Socialinės inovacijos; Socialinės paslaugos; Factors of innovations; Innovations; Non-governmental organisations; Non-governmental organizations; Social innovations.

ENThe aim of this article is to discuss the concept of innovativeness and to analyse how non-governmental organisations (NGO) which are working in the sphere of social services in Lithuania evaluate their innovativeness and innovation enabling factors. In the introductory part, the main concepts of social innovation are analysed and peculiarities of organisational self-assessment as research method was described. The study revealed that majority of non-governmental organisations evaluating themselves as innovators, 67 per cent of them are creating innovations. The main types of innovations are new social services or improvement of services, new work strategies, new models of institutional cooperation or models of services quality. The key factors of innovations that organisations have identified could be divided between macro (state) and mezo (organisational) levels. These factors are: supporting changes on policy and organisational level; emphasized priority toward innovations; flexible legislation and financing; supporting of training and professionalisation, friendly organisational culture, for instance, satisfaction with work live balance. The incentives for innovations could be attributed either to the client’s needs or needs of organisation as such. According to NGO’s opinion, success of innovation depends on the needs for this innovation in the practice, possibilities of financing and hard work of innovators. [From the publication]