Vartotojų teisė į informaciją pagal naująjį vartotojų teisių direktyvos pasiūlymą: žingsnis pirmyn?

LTŠiame straipsnyje analizuojamas vienos iš kertinių vartotojo teisių – teisės į informaciją – reguliavimas Europos Komisijos pasiūlytame Direktyvos dėl vartotojų teisių projekte: analizuojamos vartotojo teisės į informaciją užtikrinimo tendencijos, informacijos turinio problematika bei vartotojo standarto klausimas vertinant informacijos pakankamumą bei sutarties sąlygas skaidrumo principo požiūriu. Kartu trumpai aptariamos nacionalinės galimybės imtis priemonių vartotojo teisei į informaciją pagerinti. [Iš leidinio]Reikšminiai žodžiai: Nesąžiningos sutarčių sąlygos; Vartotojo standartas; Vartotojo teisė į informaciją; Benchmark of the consumer (standard consumer); Consumer right to information; Unfair contract terms.

ENThe Article analyses how one of the basic consumer rights – the right to information – is regulated in the European Commission Proposal for a Directive of the European Parliament and of the Council on consumer rights (hereinafter referred to as the Proposal): the article analyses trends of regulation of the consumers’ right to receive information; problems related to the scope of provided information and the issue of consumer standard that should be used in evaluating the sufficiency of provided information and transparency of contract terms. Furthermore, additional possibilities to improve the consumer right to receive information at the national level are shortly discussed. Regulation of the scope of information to be provided to the consumer and the consequences of non-disclosure foreseen in the Proposal may cause many problems to the Member States in terms of implementation of the Directive. In Lithuania, it may mean reduction of the level of consumer protection. Firstly, Lithuanian law establishes a general and open legal norm for the obligation to provide information and an obligation to provide information in Lithuanian; secondly, it elaborates the information related to price. From both perspectives it can be considered that Lithuanian legal norms do not comply with the requirements of the Proposal. The Proposal confusedly regulates the consequences of non-disclosure in relation to regulation of contract terms, which are not transparent. However, it should be considered that the recognition of the term as unfair is one of the consequences of non-disclosure and that a term that fails to comply with the requirement of transparency is contrary to the principle of good faith. [Text from author]